Management Consulting

Unissant provides management consulting services advising our clients on issues of strategy, organization, technology, and operations. For organizations that want to improve the framework of their IT Service Management (ITSM), Management Consulting

Enterprise Assessment
Enterprise Assessment Services are an integrated set of services helps our clients create a management framework built on accepted standards and best practices such as ISO/IEC 20000, COBIT and the IT Infrastructure Library® (ITIL®). Unissant has been providing IT Management Consulting for over four years to various clients. Our SMEs have delivered strategies that have driven growth, boosted profits and have set new standards for market leadership. Unissant Enterprise Assessment methodology includes:

·         Project Organization Review

·         Review Information System

·         Gap Analysis of Existing Infrastructure

·         Risk Management

·         IT Portfolio Management

·         Improvement Portfolio Development

·         Resource Allocation

·         Evaluate Computing Skills

·         Review Employee Skills and Remuneration

·         Benchmarking and Best Practices

·         Cost of Ownership Analysis

·         Implementation Plan

Process Improvement
Our Process Improvement services offers commercial and public sector clients with an analysis of their organizational processes, policies, regulations, procedures, work tasks, and work methods in order to design highly efficient work flows.  We use a hands-on approach to work closely with the client to develop realistic solutions. Our approach to process improvement ensures projects produce results and that these results are adopted by all stakeholders. The components of our approach include problem definition, root cause analysis, solution identification, recommendation and implementation.  Since process improvement involves a corporate buy-in, our approach involves working directly with our clients throughout the process by facilitating group discussions, presentations and knowledge capture with corporate stakeholders for efficient change management.